When AdventHealth Castle Rock first opened a decade ago, Director of Women’s Services Jacque Northrup created the hospital’s birth concierge program to offer a boutique labor and delivery experience.
Since then, Northup said AdventHealth Castle Rock has built a lasting reputation with local families. The hospital delivered 13 babies in the first month it was open. Now, the monthly average is closer to 100 babies.
“We’ve been called the destination spot for labor and delivery because people have traveled from all over to have their babies here,” Northrup said. “We not only pride ourselves on quality services, but on patient experience.”
To celebrate AdventHealth’s 10 year anniversary in Castle Rock, around 200 people, including staff, families and community leaders, gathered at the hospital on Aug. 3 to enjoy food, face painting, caricature drawings and outdoor activities, like a rock wall and bouncy house.
As a staple of the hospital over the past decade, Northrup was popular at the anniversary celebration, giving out hugs and checking in on the seven patients in labor that day.
Northrup said she feels privileged to have gotten to build relationships with so many patients and families over the years. One local family has had all six of their children delivered at the hospital.
“It’s been super great to watch them come back each time,” she said. “It’s really special getting to know families like that and then every time they come back it’s like a celebration.”
AdventHealth Castle Rock CEO Jeremy Pittman said the hospital has grown alongside the community, expanding from 50 in-patient beds to 90, adding to its emergency department and opening an outpatient surgery center.
Over its decade in Castle Rock, the hospital has treated over 176,000 patients in the emergency department, performed more than 32,900 surgeries and delivered more than 8,200 babies. Pittman said he’s blown away by the community’s immense support for the hospital since the start.
“We’ve been focused on creating that partnership (with the town) and building amazing programs that keeps care local, so that Castle Rock residents have a better option than traveling,” Pittman said. “Castle Rock is such an open-armed community and we’ve seen that time and time again.”
The hospital is continuing to expand with the construction of a 70,000-square-foot medical office building, which will bring cancer treatment services to Castle Rock, as well as house physical therapy and orthopedic care, which Pittman called a “one-stop-shop for musculoskeletal care.”
The hospital is fundraising $14 million to support the project through a campaign called Rock of Hope.