OnPoint Urgent Care, which opened its first clinic in Aurora in 2009, opened a new facility at 9137 Ridgeline Blvd. in Highlands Ranch on March 14, joining Concentra, AfterOurs, and NextCare as urgent-care options around town.
With 10 beds, an OB-GYN exam room, X-ray technology and a lab, “a lot of the things you would typically go to the ER for we can do right here for a much lower cost,” said Dr. Jonathon Mihok, one of three full-time doctors who own and operate OnPoint.
Mihok, who owns OnPoint in Aurora and Highlands Ranch, as well as another location in Lone Tree, along with Dr. Jeffery Bushnell and Dr. Paul Morton, keeps two other full-time and three part-time doctors on staff. He also has a technician and a registered nurse on duty at all times.
The trio of owners began working together at the Air Force Academy, which is where they came up with the term OnPoint.
“In the Air Force, when there is a trauma code, such as a heart attack coming in, the person who runs the code is on point. They are stationed at the foot of the bed, making everything happen in a timely, even flow kind of circumstance,” explained Mihok, who spends two or three days a month assisting in the ER at Evans Army Hospital near Fort Carson.
At OnPoint, the fireplace in the lobby, the complimentary beverages and the flat-screen televisions in the waiting and exam rooms show that Mihok and his staff understand customer service.
“Customer service is really a big thing to us,” said Mihok, who in addition to everything else teaches primary care at Rocky Vista University College of Osteopathic Medicine in Parker. “We see patients right up until 9 p.m. and are here past our closing time every night. We really try to bend over backwards just to help people out.
“We are ER trained from a top-down perspective. It’s a little different mentality. We are all just trained to go worst-case scenario first and figure the rest out later.”
OnPoint Urgent Care is open from 10 a.m.-9 p.m. Monday-Friday and 10 a.m.-6 p.m. on the weekend. For more information call 303-330-0271 or visit onpointurgentcare.com.